Frequently Asked Questions (FAQ)

1. How long does delivery take?

Orders are usually delivered within 5–15 business days, depending on your location.

2. Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery (COD) is available on eligible orders across India.

3. How can I track my order?

Once your order is shipped, tracking details will be shared with you (if available).

4. What if I receive a damaged or wrong product?

Please contact us within 5 days of delivery with clear photos or videos at thedhmart@gmail.com.

5. Can I return my order?

Yes, damaged, defective, or incorrect products are eligible for return according to our Return & Refund Policy.

6. How can I contact customer support?

You can email us anytime at thedhmart@gmail.com. We usually reply within 24–48 business hours.